Privacy Policy

This Privacy Policy applies to personal data collected, used, stored, and processed by us (including NEARSUN and affiliates, hereinafter "we", "us", or "our platform") during the operation of nearsunforklift.com and associated digital services.

We understand the profound importance of your personal data. We strictly adhere to the principles of authority consistency, purpose specification, explicit consent, data minimization, guaranteed security, data subject participation, and transparency, implementing mature international security measures.

In this policy, "Personal Data" refers to any electronically or otherwise recorded data identifying or identifiable to a natural person. "Sensitive Personal Data" refers to data that, if leaked or abused, may cause severe detriment to personal safety, health, property, or reputation.

The primary business function of our website is to present corporate information, showcase material handling equipment, new energy machinery, and operational solutions. Mere browsing never requires nor collects personal information.

We only collect information within the minimum necessary scope when you voluntarily use specific interactive services:

When you use our services, small data files known as Cookies are stored on your device to identify login status, multilingual preferences, and optimize user experience (including necessary website analytics).

Cookies contain identifiers, site names, and numbers. They help our website remember your language choices and layout preferences.

You may configure or delete cookies at any time via your web browser settings. Disabling cookies may cause certain features to become unavailable or diminish your browsing experience.

(I) Sharing & Third-Party SDK Catalog: We do not share personal data with third parties outside our platform, except with your express consent, statutory mandates, or vital emergency needs. Due to cross-border e-commerce and overseas operations, we may share data or integrate SDKs with: 1. Group affiliates; 2. Trading counterparties and commercial partners; 3. Contractors and trusted processors (Cloud/CDN hosting, email/customer service systems, web analytics and advertising/remarketing, online payment processing, international logistics and freight forwarding, map/functional SDKs, IT maintenance, datacenters, and generative AI services); 4. Judicial and regulatory authorities; 5. Corporate restructuring successors. All sharing complies with our Third-Party SDK Catalog and strict DPAs.

(II) Transfer: We do not transfer personal data without prior explicit consent. In mergers or asset transfers, successor entities remain bound by this policy.

(III) Public Disclosure: We disclose personal data publicly only upon explicit authorization, legal requirements, or public sanctions against fraudulent accounts with rigorous safeguards.

We adopt defense-in-depth protective measures conforming to international security standards: comprehensive TLS 1.3/SSL cryptographic channels, database encryption at rest, and data anonymization.

We maintain strict administrative controls, role-based access control (RBAC), and confidentiality agreements. We retain personal data strictly for the minimal period required.

If a security incident occurs, affected users and regulators will be notified promptly pursuant to legal mandates with mitigation advice and containment actions.

Pursuant to applicable global privacy legislation, you possess statutory rights: Access, Rectification, Erasure ("Right to be Forgotten"), Withdrawal of Consent, and Data Portability.

How to Exercise: You may submit formal written requests to our Data Protection Officer (DPO) at info@nearsunforklift.com. Registered users may also inspect and rectify data through account settings. Unregistered users may email us for identity verification.

Consequences of Withdrawal: Withdrawing consent may result in inability to continue providing related services or termination of existing contracts.

Response Time & Fees: We formally respond within 15 business days. For repeated or unreasonable requests, reasonable cost-recovery fees may be charged (with prior written estimates).

Our industrial equipment services are intended exclusively for individuals aged 18 and older. We never deliberately solicit personal information from minors.

Specifically pursuant to PIPL Article 31, if processing personal data of minors under 14 is required, separate guardian consent must be obtained under specialized protection rules. Any unauthorized data will be purged immediately upon discovery.

1. Storage Location & Retention: Server infrastructure is hosted in secure data centers in Mainland China, accessible only by authorized personnel. Data is retained only for the minimal period required to accomplish business purposes.

2. Cross-Border Transfers: To facilitate global quotation, warranty coverage, and parts delivery, data may be transferred to overseas hubs. Outbound transfers from Mainland China strictly follow PIPL Articles 38-39 (Standard Contractual Clauses/Security Assessment). Overseas users are protected under applicable local laws (including GDPR SCC and Malaysia PDPA 2010).

We may periodically revise this Privacy Policy to reflect business advancements and evolving international laws. We will never diminish your statutory rights without your explicit consent.

Material revisions will be notified prominently on our website via banner announcements or prompts. We recommend reviewing this page periodically.

If you have inquiries, suggestions, complaints, or wishes regarding this Privacy Policy, please reach us via online customer service or email, and we will respond within 15 days.

Official DPO Email: info@nearsunforklift.com

Official Registered Address: Room 701, Building 22, No. 398 Shiqiao Road, Shiqiao Sub-district, Gongshu District, Hangzhou, Zhejiang Province, China

Regulatory Complaints: If unsatisfied, you retain the right to lodge complaints with your competent supervisory authority (Cyberspace administration, telecommunications, public security, SAMR, or data protection regulators).